Effective Date: August 16, 2025
P2G Yazılım Limited Company (“we”, “the company”, “Gamezumba”) attaches great importance to your privacy. This Privacy Policy explains how your personal data is collected, processed, stored, and protected when using the services provided at www.gamezumba.com.
1. Definitions
- Service: The digital game sales platform we provide through Gamezumba.com.
- Personal Data: Any information that directly or indirectly identifies you, such as name, email, address, payment details, IP address, device information.
- User: Any individual using our services (18 years or older).
- Cookies: Small data files stored on your browser.
2. Types of Data Collected
- Name, surname, email, phone number, billing and delivery address.
- Payment details (credit card data is not stored by us, only by the payment provider).
- Usage data (IP address, browser type, visited pages, session duration).
- Cookies and similar technologies.
3. Purposes of Data Use
- To provide the Service, process and deliver orders.
- To provide customer support (response guaranteed within 24 hours).
- For security, fraud prevention, and legal compliance.
- For analysis and statistical purposes to improve our services.
- To send promotions, campaigns, and newsletters upon request (users may unsubscribe at any time).
4. Legal Basis
Your data is processed based on the following legal frameworks:
- For Turkey: In accordance with Law No. 6698 on the Protection of Personal Data (KVKK).
- For the EU: GDPR (General Data Protection Regulation).
- For the USA/California: CalOPPA and CCPA.
5. Data Retention Period
Your personal data is retained only as long as necessary for the purposes stated above. It will be retained as long as legal obligations continue; once obligations expire, data will be securely deleted.
6. Data Sharing
- Payment providers (PayPal, credit card companies) – PCI-DSS compliant.
- Hosting and infrastructure providers (global server systems).
- Analytics and advertising partners (Google Analytics, Meta/Facebook, Twitter).
Data is shared only when necessary to provide the service.
7. International Transfers
Your data may be processed on servers located outside of Turkey. Regardless of location, Gamezumba applies the same security standards wherever your data is processed.
8. User Rights
- Right to access, correct, delete, or restrict the processing of your data.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent.
To exercise these rights, please contact: support@gamezumba.com
9. Account Deletion
Users can delete their accounts at any time. Upon request, all data will be permanently deleted, except where retention is required by law.
10. Data Security
Your data is protected by SSL encryption, firewalls, and regular security tests. However, 100% security of data transmitted over the internet cannot be guaranteed.
11. Children’s Privacy
Our services are intended only for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.
12. Cookies
Our site uses the following types of cookies:
- Session Cookies: For login and cart operations.
- Preference Cookies: To remember language and user settings.
- Security Cookies: For account protection.
You can manage cookies through your browser settings.
13. Advertising and Remarketing
Third-party advertising services such as Google Ads, Facebook Ads, and Twitter may be used. Users may opt out of these ad preferences.
14. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
15. Force Majeure
We are not responsible for data losses caused by events beyond our control, such as natural disasters, wars, strikes, or internet outages.
16. Policy Updates
This Privacy Policy may be updated from time to time. Updates become effective as of the date they are published on our website.
17. Contact
For questions, please contact us:
- Email: support@gamezumba.com
- Address: 3B İremsu Residences, 1891 Street, Ahi Mesut Neighborhood, Etimesgut, Ankara 06794, Turkey